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FAQs

FREQUENTLY ASKED QUESTIONS

 

Voting

Can I vote more than once?

Nope. We only allow one submission of votes per email address. You can vote for multiple categories all at once!

How many ways are there to vote?

All voting is done on dinerschoice.chope.co. The site can also be accessed via chope.co or scan the exclusive Diners’ Choice QR code that can be found at some of our participating restaurants!

Can I vote for the same restaurant in more than one category?

Yes, you can! We encourage you to vote for your favourite restaurant in as many categories as you want. Don’t hold back!

I can’t find my restaurant in the search bar! What can I do?

If a restaurant you love can’t be found in the search bar, that means that it’s not a restaurant that’s transactable on Chope. Please vote for another restaurant instead!

If you’d like to see your favourite places to eat on Chope, drop by https://www.chope.co/singapore-restaurants/pages/suggestions with your suggestions!

 

Rewards

I’ve finished voting, but I haven’t received my rewards via email. What should I do?

If you’re experiencing any issues with the submission of votes, please email customersupport@chope.co. We can assist you there! 

How many rewards can I get when I vote?

Vote for at least 4 categories to get one reward and a chance to win one of the grand prizes.

I don't like the reward that I received. Can I exchange it for something else?

All our rewards are non-exhangeable and non-refundable.

How do I know if I won the grand prize?

Look out for our winner announcement on our Instagram Story on 24 October 2023. We'll then contact the winners via the email you've used to cast your vote.

 

 

Terms & Conditions

Vote for a minimum of 4 restaurants and receive:

  • One chance to win a staycation at Pan Pacific Orchard
  • One reward of your choice from our rewards catalogue

 

Grand Prizes Terms & Conditions

Pan Pacific Orchard: 1-night stay in Deluxe Balcony King room

  • There will be a total of 2 winners, and the winners will be selected at random.
  • The winner will receive a voucher for a 1-night stay in a Deluxe Balcony King at Pan Pacific Orchard ("Prize").
  • The Prize is not exchangeable, transferrable, or redeemable for cash or game tokens.
  • No request for a different Prize will be entertained.
  • Winner will be announced on Chope’s Instagram Story on 24 October 2023, 12pm.
  • The winner will be notified by email with the given email address indicated on their voting submission by 24 October 2023.
  • The winner must acknowledge the email by 31 October 2023 to redeem the Prize.
  • If the winner does not acknowledge receipt of email from Chope by 31 October 2023, their prize will be forfeited. No correspondence or claims will be entertained in the event of such forfeiture.
  • A participant whose prize has been forfeited shall not be entitled to any payment or compensation whatsoever from Chope.
  • In the event of forfeiture by the chosen winner, Chope reserves the right to select another winner in accordance with our timeline.
  • Chope reserves the right to disqualify any individuals and accounts that do not abide by the Terms & Conditions of the campaign or who have, in the opinion of Chope, engaged in conduct that is fraudulent, misleading, deceptive, or generally damaging to the goodwill or reputation of the campaign and/or Chope. Disqualified individuals will not be eligible to claim prizes won through this campaign.
  • Chope reserves the right to vary these terms and conditions without prior notice.

 

 

Instant Rewards Terms & Conditions

Chope: 200 Chope-Dollars

  • Promo code is limited to 1 redemption.
  • Promo codes are only valid for reservations made to dine from 5 September 2023 to 30 November 2023.
  • Reservations have to be made and fulfilled via www.chope.co or the Chope app in order to be eligible for this offer.
  • The promo code has to be applied during the reservation process in order to receive the additional Chope-Dollars.
  • Only 1 promo code can be used per reservation and cannot be used in conjunction with other promotions.
  • Reservation cancellations and no-shows will not be awarded the Chope-Dollars.
  • Strictly no extensions will be provided for the Chope-Dollar promo codes.
  • Chope reserves the right to vary these terms and conditions without prior notice, without liability to any party.

 

DBS PayLah!: Extra $5 off deals from Chope

  • Discount codes are only valid for DBS PayLah! users.
  • Limited to one redemption per user.
  • Discount code is valid with its respective minimum spend: $5 off with $30 min. spend
  • Discount code is valid from 5 September to 30 November 2023. No extension will be entertained.
  • Discount code is not applicable for the purchase of ChopeDeals E-Gift Cards and Flash Deal Vouchers.
  • Discount code is redeemable on the checkout page of shop.chope.co/ the latest Chope App to offset voucher purchases.
  • Discount code can only be used with DBS PayLah! as the mode of payment upon checkout.
  • Discount code can only be applied once, and is not available with other discount codes.
  • Discount code cannot be resold.
  • Terms may vary for vouchers available for purchase on ChopeDeals.
  • Chope reserves the right to amend the terms and conditions as necessary.

 

Robinsons: $15 off orders on Robinsons.com.sg (minimum spend of $200)

  • Terms and conditions, as well as brand exclusions, apply.
  • Offer is valid until December 31, 2023, at 11:59 pm SGT.
  • The discount code must be applied during checkout and is limited to one per order.
  • Discount code is valid with a $200 minimum spend.
  • For a comprehensive overview of the terms and conditions, please visit https://www.robinsons.com.sg/pages/terms-conditions.
  • To view the complete list of excluded brands, visit https://www.robinsons.com.sg/pages/brand-exclusions.
  • Robinsons reserves the right to amend these terms and conditions without prior notice.

 

Airalo: 15% off eSIMs

  • Promo code entitles you to 15% off Airalo eSIMs with no minimum spend.
  • Promo code is valid until 31 December 2023.
  • Promo code is open to both new and existing Airalo users.
  • Promo code is valid for one-time use per user.
  • Airalo reserves the right to amend these terms and conditions without prior notice.

 

Amazon Fresh: $8 off your next 2 orders on Amazon Fresh (minimum spend of $80 per order)

  • Promo code is valid for new users to Amazon Fresh only.
  • Promo code entitles you to S$8 off with a min spend of S$80 on your next two orders.
  • Promo code is valid until 31 Dec 2023.
  • Promo code is applicable to all purchases on Amazon Fresh only.
  • Valid for 2 orders per user. Promo code only needs to be entered once.
  • After using promo code on your first order, shop your next order and meet the minimum spend requirement of S$80 for S$8 off to be automatically applied (no need to re-enter promo code).
  • Amazon Fresh reserves the right to amend these terms and conditions without prior notice.